The India GCC Playbook
The India GCC Playbook: procurement cascade, state incentives, scarce talent, city selection and AI-first operating models for Global Capability Centres.
Setting up and scaling a Global Capability Centre in India
The GCC Procurement Cascade: What a New Centre Buys in Its First 24 Months
A new India GCC triggers 20-30 purchase categories in two years, from incentives and leases to security, AI and transition. Here is the sequence.
India's State GCC Incentive Policies Compared
UP, Karnataka, Maharashtra, MP, Rajasthan, Gujarat, Haryana and Tamil Nadu GCC incentives compared: capital, payroll, rent and opex support, and how claims work.
Hiring the Scarce 20%: AI, Cyber, Cloud and Data Talent for India GCCs
India GCCs rarely struggle to hire developers. They struggle with AI, cybersecurity, cloud and data roles. How to plan around it, and when to bridge with pods.
From Support Centre to AI Owner: Agentic Automation Inside GCCs
HQ wants India to lead AI while the GCC absorbs manual work. Where agentic automation fits, function by function, and how to go from PoC to programme.
AI Governance for GCCs: Control Planes, Evals and Audit Trails
How India GCCs can lead AI without becoming the company's biggest AI risk: an AI control plane, evaluation suites, audit trails and DPDP Act obligations.
Choosing a GCC City in India: Education Density, Labour Catchment and Connectivity
Hyderabad, Bengaluru, Pune, Chennai, Delhi NCR, Mumbai, Jaipur and Tier-II cities compared on education density, labour catchment, connectivity and cost.